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• Civic Centre, 14th Street
• Luanshya.Council@cbt.gov.zm
• Monday to Friday 08:00 - 17:00

Luanshya Municipal Council
Department of Human Resource and Administration
The Department of Human Resource and Administration is responsible for managing the Council’s human resources, administrative systems and institutional support services to ensure that the Council has a competent, motivated workforce and an efficient administrative environment for effective service delivery.

1. Mandate
The mandate of the Department is to provide effective human resource management and administrative support services that facilitate the efficient operation of Luanshya Municipal Council and contribute to improved service delivery to residents and stakeholders.
2. Core Functions
The Department performs the following key functions:
Human Resource Planning and Management – planning for the Council’s staffing needs and ensuring that the right personnel are available for Council operations.
Recruitment and Selection – coordinating recruitment, selection and appointment of employees in accordance with applicable laws, regulations and Council procedures.
Employee Records Management – maintaining accurate and up-to-date personnel records and employee information.
Training and Staff Development – identifying training needs and coordinating capacity-building programmes for employees.
Performance Management – coordinating employee performance appraisal and management systems.
Employee Welfare and Industrial Relations – promoting employee welfare and managing workplace relations, grievances and disciplinary matters.
Payroll and Staff Benefits Administration – coordinating matters relating to salaries, allowances, leave and other employee benefits.
Occupational Health and Safety – supporting measures that promote a safe and healthy working environment for Council employees.
Administrative Services – providing general administrative support to Council departments, management and committees.
Records and Registry Services – managing correspondence, filing, registry operations and the movement and preservation of official Council records.
Office Management – coordinating office facilities, stationery and other administrative requirements.
Staff Attendance and Leave Administration – monitoring attendance and administering various forms of employee leave.
Policy and Conditions of Service – advising management on human resource policies, employment conditions and applicable regulations.
Organisational Development – supporting improvements in the Council’s organisational structure, staffing levels and administrative systems.
Secretarial and Committee Support – providing administrative support to Council committees and management meetings where assigned.
3. Duties and Responsibilities
The Department’s day-to-day duties include:
Maintaining the Council establishment and staff complement.
Processing appointments, promotions, transfers, confirmations and separations.
Preparing and maintaining employee personal files.
Administering staff leave and attendance records.
Coordinating staff training, workshops and professional development.
Conducting and maintaining employee performance appraisal records.
Handling employee grievances and disciplinary cases in accordance with established procedures.
Maintaining harmonious employer–employee relations.
Liaising with relevant institutions on human resource matters.
Preparing human resource reports and statistics for management.
Advising Heads of Departments and management on personnel matters.
Coordinating staff welfare programmes and employee support initiatives.
Managing the Council’s registry and filing systems.
Receiving, recording, distributing and dispatching official correspondence.
Ensuring proper custody and retrieval of Council administrative records.
Coordinating office administrative requirements.
Supporting the implementation of Council policies, procedures and administrative decisions.
Providing administrative support during Council meetings, committees and official activities.
Ensuring confidentiality and proper handling of personnel and administrative information
Promoting professionalism, discipline, accountability and good work ethics among Council employees.
4. Overall Objective
The overall objective of the Department is to develop and maintain a competent, motivated and productive workforce while providing efficient administrative systems and support services.

Offering services aimed at enabling Luanshya Municipal Council to effectively fulfil its mandate and deliver quality services to the residents of Luanshya.